Client Bill of Rights

What You Can Expect from Us

At Absolute Advocacy, we are dedicated to providing exceptional DWI and substance abuse assessment services. Equally important to us is ensuring that you are fully informed about your rights when engaging with our services.

Our Guiding Principles at Absolute Advocacy

  1. Equal Access to Services: You have the right to access our treatment services without discrimination based on race, religion, ethnic background, or physical disability.
  2. Respect and Dignity: Your personal dignity will be acknowledged and respected in all interactions with our staff.
  3. Personalized Treatment: You are entitled to participate actively in the creation and implementation of a customized treatment plan in collaboration with our professional team.
  4. Confidentiality: Your communications with our treatment staff and the information in your treatment records are confidential. Federal regulations (42 CFR Part 2) prevent us from disclosing any details about your participation in our program to external parties without your written consent.
  5. Health Information Privacy: Your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
  6. Open Communication: You have the right to express your opinions and discuss your treatment plan with responsible personnel. If you have concerns, you can file a grievance following our established procedures.
  7. Clear Conduct Guidelines: You will be informed of any rules or exceptions that apply to your behavior and participation during treatment.
  8. Freedom to Discontinue Treatment: You may discontinue treatment at any time without financial obligation for services not yet rendered.
  9. Information on Alternative Resources: We will inform you of alternative treatment options beyond those offered by Absolute Advocacy.

We proudly serve the entire state of North Carolina through our fully virtual platform. No matter where you are in the state, our telehealth services provide convenient access to the support and treatment you need from the comfort of your home.

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